Privacy Statement

Master Pool Group is firmly committed to safeguarding your privacy and advancing technology to provide you with the most secure and enriching online experience. This Privacy Statement pertains to the Master Pool Group Website and governs the collection and use of data. By utilizing the Master Pool Group website, you consent to the data practices detailed in this statement.

Collection of Personal Information: Master Pool Group collects personally identifiable information, including your email address, name, home or work address, and telephone number. Additionally, anonymous demographic data, such as postal code, age, gender, preferences, interests, and favourites, is gathered. Information pertaining to your computer’s hardware and software, such as IP address, browser type, domain names, access times, and referring website addresses, is automatically collected by Master Pool Group. This data is employed by Master Pool Group to ensure the proper functioning of the service, maintain service quality, and provide general statistical insights regarding the utilization of the Master Pool Group website. It’s important to note that Master Pool Group does not access your private online communications.

Master Pool Group encourages you to review the privacy policies of websites linked from Master Pool Group to understand how they collect, use, and share your information. Master Pool Group does not assume responsibility for the privacy statements or content of external websites beyond the Master Pool Group domain.

Usage of Personal Information: Master Pool Group collects and utilizes your personal information to operate the Master Pool Group website and provide requested services. Additionally, Master Pool Group employs your personally identifiable information to inform you about other products or services available from Master Pool Group and its affiliates. You may also receive surveys to gauge your opinions on existing services or potential new offerings.

Master Pool Group does not sell, rent, or lease customer lists to third parties. However, Master Pool Group may occasionally contact you on behalf of external business partners about offerings that may interest you. In such cases, your unique personally identifiable information (email, name, address, telephone number) is not shared with third parties. Master Pool Group may share data with trusted partners for statistical analysis, email or postal communications, customer support, or deliveries. These third parties are prohibited from using your personal information for any purpose other than providing services to Master Pool Group and are obliged to maintain your information’s confidentiality.

Master Pool Group refrains from using or disclosing sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Master Pool Group monitors the websites and pages visited by its customers within Master Pool Group to identify the most popular services. This data is used to deliver customized content and advertising within Master Pool Group to customers showing interest in specific subject areas.

Master Pool Group websites will disclose your personal information, without notice, only if required by law or in good faith belief that such action is necessary to comply with legal requirements, protect Master Pool Group’s rights or property, or ensure the personal safety of Master Pool Group users or the public.

Use of Cookies: The Master Pool Group Website utilizes “cookies” to enhance your online experience. A cookie is a text file placed on your hard drive by a web page server. Cookies cannot run programs or deliver viruses to your computer. They are unique to you and can only be read by a web server in the issuing domain.

Cookies serve primarily to save you time, simplifying tasks such as recording personal information (billing addresses, shipping addresses, etc.) for subsequent visits. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, declining cookies may limit your access to certain interactive features of Master Pool Group services or websites.

Security of Personal Information: Master Pool Group secures your personal information from unauthorized access, use, or disclosure. This information is stored on secure computer servers in a controlled environment, protected from unauthorized access. When personal information, such as credit card numbers, is transmitted to other websites, it is encrypted using protocols like the Secure Socket Layer (SSL).

Changes to this Statement: Master Pool Group may periodically update this Privacy Statement to reflect feedback from customers and company changes. We encourage you to periodically review this Statement to stay informed about how Master Pool Group safeguards your information.

Contact Information: Master Pool Group values your feedback regarding this Privacy Statement. If you believe Master Pool Group has not adhered to this Statement, please contact us at webmaster@masterpg.co.za. We will make commercially reasonable efforts to promptly address and resolve any issues.